Refund Policy

At IA Wellness LLC, we want you to be fully satisfied with your purchase. If you are not happy with your order, please review our return and refund guidelines below.

1. Returns
We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition in which they were received.

2. Non-Returnable Items
The following items are not eligible for return:

• Gift cards

• Downloadable digital products

• Items marked “Final Sale”

3. Return Process
To initiate a return, please contact our customer service team for instructions. Unauthorized returns sent without prior approval will not be accepted.

4. Refunds
Once your returned item is received and inspected, we will notify you regarding your refund status. Approved refunds will be processed to your original payment method within 5–10 business days.

5. Exchanges
If you wish to exchange an item for a different size, style, or variation, please contact us to arrange the exchange.

6. Damaged or Defective Items
If you receive an item that is damaged or defective, notify us within 7 days of delivery. We will arrange a replacement or issue a refund at no extra cost.

7. Shipping Costs
Unless the return is due to an error on our part, return shipping costs are the customer’s responsibility. Shipping fees paid at the time of purchase are non-refundable.

8. Late or Missing Refunds
If your refund has not arrived within the expected timeframe, please check with your bank or credit card provider, as processing times can vary.