Shipping Policy
At IA Wellness LLC, we work hard to ensure your orders are delivered quickly, securely, and reliably. Please review our shipping guidelines below.
1. Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
2. Delivery Timeframes
Estimated delivery times vary based on location and shipping method:
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Standard Shipping: 5–10 business days
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Expedited Shipping: 2–5 business days
These are estimates and may be affected by carrier delays, weather, or customs processing.
3. Shipping Costs
Shipping rates are calculated at checkout based on your location, package size, and shipping method. Occasionally, we may offer free shipping promotions.
4. Order Tracking
Once your order ships, you will receive a tracking number to monitor its progress.
5. International Shipping
We ship to select international destinations. International customers are responsible for any customs duties, taxes, or fees required by their country.
6. Incorrect or Incomplete Addresses
Please ensure your shipping address is accurate at the time of order. IA Wellness LLC is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer support team promptly so we can assist you in resolving the issue.
8. Multiple Shipments
Orders containing multiple items may be shipped separately to ensure timely delivery.